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HELP

How can I help?

Find answers to common questions about the AI Assessments, AI Skills, free resources, services, purchases, and billing.

AI Assessments

Answers about the Free AI Assessment and the $999 Comprehensive AI Assessment.

Is the Free AI Assessment really free?

Yes. There's no charge to take the Free AI Assessment.

Do I need to know anything about AI before I take the Free AI Assessment?

No. It's designed for small-business owners who are just getting started as well as people who have already experimented with AI but aren't sure what to focus on next.

What will I get when I finish the Free AI Assessment?

You'll get your AI Readiness Score, supporting readiness scores with simple explanations, one personalized AI Quick Win, and one app recommendation matched to a business need identified from your answers.

The app recommendation also includes why the app may be relevant, a simple first step, and its official website.

What's the difference between the Free and Comprehensive AI Assessments?

Think of the Free Assessment as a quick snapshot and starting point.

It doesn't analyze every part of your business, identify all of your AI opportunities, prioritize them, or create a full roadmap.

The $999 Comprehensive AI Assessment goes much deeper across your business. It identifies and prioritizes AI and automation opportunities and gives you a practical roadmap for what to focus on first.

What happens after I finish the Free AI Assessment?

You'll have a clearer picture of your current AI readiness plus one practical Quick Win and an app recommendation you can explore.

If that's enough to get you moving, great.

If you want a deeper look across the business and help deciding which opportunities are worth tackling first, the Comprehensive AI Assessment is the next step.

Do I need to know where AI could help before the Comprehensive AI Assessment?

No. That's one of the main reasons to do the assessment.

Is the Comprehensive AI Assessment an implementation service?

No. The purpose is to identify and prioritize the right opportunities and give you a practical roadmap. Implementation is separate.

Can you help me implement the recommendations afterward?

Yes. Depending on what you need, the next step may be AI Concierge or Custom AI & Automation Implementation. If you mainly need expert guidance on a focused question or decision, AI Consulting may also be appropriate.

AI Skills

Answers about the AI Skills Stack and how the skills work.

What exactly is an AI skill?

An AI skill is a reusable set of instructions that helps an AI assistant complete a specific type of work. Each skill gives the AI a clear process to follow, asks for important information when needed, and helps produce results tailored to your business and goals.

Are these just prompts?

No. A basic prompt usually gives the AI a single instruction. These skills provide a more complete process, including what information to gather, what steps to follow, and what quality standards to use.

Many skills can also use your Business Profile, ask simple follow-up questions, and work with other skills as part of a larger workflow.

Which AI assistants can I use them with?

Use the skills with Claude, Claude Code, Claude Cowork, ChatGPT, Codex, Gemini or adapt them for other AI assistants.

The included instruction files explain how to use the stack with your chosen assistant. The exact setup may vary depending on the platform.

Do I need technical experience?

No. The stack is designed for business owners and professionals, not programmers. The included instructions explain how to get started, and the skills ask simple questions when they need more information from you.

How do I install and use the skills?

Download the ZIP package and open the included instruction files for the AI assistant you use. They explain how to set up the stack and choose the right skill for your task.

Once you select a skill, follow its steps and answer any simple questions it asks.

Can the skills adapt to my business?

Yes. Many skills ask simple questions when they need more context, then tailor the work to your business, audience, goals, offers, and preferred style.

Compatible skills can also use information from your Business Profile, so you do not have to repeat the same details every time.

Can I get help setting up the AI Skills Stack?

Yes. AI Skills Stack Setup & Consulting ($299) gets you help installing, setting up, and getting the most from your AI Skills Stack during a 60-minute done-with-you session. Requires the AI Skills Stack, sold separately.

For ongoing help installing, adapting, and implementing the Skills, explore AI Concierge.

What if I need technical assistance?

Support for payment, download, file-access, and basic installation problems is included with your purchase.

For focused analysis or recommendations, explore AI Consulting.

For ongoing help installing, adapting, and implementing the Skills, explore AI Concierge.

For a larger done-for-you build, explore Custom AI & Automation Implementation.

Free Resources

Answers about the free resource collection and how to unlock it.

What free resources are available?

Get free access to practical resources, including 150 small-business AI use cases, 2,000 prompts, a Common Beginner Mistakes guide, and free AI Skills samples.

  • 150 Small Business AI Use Cases — Interactive browser
  • 2,000 Small-Business Prompts — Searchable prompt library
  • Common Beginner Mistakes — Practical online guide
  • 3 Free AI Skills — Downloadable ZIP package
How do I get access to the free resources?

Enter your name and email to unlock all four free resources. Get access to the complete collection with one simple signup on the Resources page.

By signing up, you agree to receive these free resources and occasional emails from Rafal Glaz. You can unsubscribe at any time.

I signed up but haven't seen the confirmation email. What should I do?

Check your inbox for a confirmation email and click the link inside to confirm your email address.

Once you confirm, you'll be able to access all four free resources.

If you don't see the email within a few minutes, check your spam or promotions folder.

Services

Answers about AI Consulting, AI Concierge, and Custom AI & Automation Implementation, and how they differ.

What if I'm not sure which service I need?

You don't have to diagnose that yourself. Start with a conversation and we'll figure out the right direction.

Do I need to know which AI tool, technology, or system I need before we start?

No. Start with the business problem or workflow you're trying to improve. I'll help determine the right approach.

How is AI Concierge different from AI Consulting?

AI Consulting gives you focused expert analysis, recommendations, and guidance for a specific problem or decision. AI Concierge gives you ongoing build-with-you support every month so we can keep putting AI to work in your business over time.

How is Custom AI & Automation Implementation different from AI Consulting?

AI Consulting is expert analysis, recommendations, and guidance. Custom AI & Automation Implementation is for when you want the agreed solution actually designed, configured, built, tested, and implemented for you.

How is Custom AI & Automation Implementation different from AI Concierge?

AI Concierge gives you ongoing build-with-you support during your monthly sessions. Custom Implementation is a separately scoped project where the agreed hands-on development work is handled for you.

How is Custom AI & Automation Implementation different from the $699 Custom AI Skill service?

The $699 Custom AI Skill service is for turning one clearly defined business workflow into one Custom AI Skill. Custom AI & Automation Implementation is for larger projects that may involve several workflows, multiple Skills, automation, integrations, knowledge assistants, or connected systems.

Is AI Consulting only for strategy?

Not necessarily. It can include workflow analysis, problem-solving, reviewing your existing tools or systems, troubleshooting, and developing practical recommendations. The difference is that I'm advising you on what should be done rather than taking on a custom implementation project and building it for you.

Can you review something we've already built?

Yes. I can review an existing workflow, automation, AI setup, or approach and help you identify what could be improved.

Does AI Concierge help me install and use the AI Skills Stack?

Yes, if you own the AI Skills Stack. The Stack is sold separately and is not included with AI Concierge, but once you have it, we can choose which Skills make sense, install them, set them up, adapt them, and work on putting them into your real business workflows.

Does AI Concierge include unlimited help between sessions?

No. AI Concierge is centered on your three scheduled monthly sessions and does not include unlimited on-demand support. Communication between sessions may be used for scheduling and reasonable session preparation.

Are larger implementation projects included in AI Concierge?

No. We can handle practical setup, adaptation, and simpler build-with-you work during our sessions. Larger projects that require substantial off-session development are scoped separately under Custom AI & Automation Implementation.

What should I prepare before the introductory conversation?

Bring a clear description of the problem, the outcome you want, and any tools or workflows currently involved. You do not need to have the solution figured out.

Purchases & Billing

Current pricing and the purchase terms already stated on the AI Skills and AI Concierge pages.

How much do the products and services cost?

Current pricing, as listed on each page:

The Free AI Assessment and the free resources are free.

How is a Custom AI & Automation Implementation project priced?

Projects start at $1,500. Final pricing depends on what needs to be designed and built, and you'll know the agreed scope and price before implementation begins.

What is the refund policy for the AI Skills Stack?

Because this is a downloadable digital product delivered immediately, purchases are generally non-refundable once access has been provided.

Please contact us if you were charged twice, cannot access your download, or receive a corrupted file. This policy does not limit any rights required by applicable law.

Is there a long-term commitment for AI Concierge?

No. AI Concierge is a month-to-month service, and you may cancel at any time.

Do unused AI Concierge sessions roll over?

Not normally. Unused sessions expire at the end of the paid monthly billing period and do not roll over. The exception is if QuickGains Ai cancels a session or cannot offer reasonable scheduling availability before the period ends. In that case, the affected session carries into the following month under the conditions described in our Terms.

What happens if I cancel AI Concierge before using all my sessions?

You can cancel future renewal at any time and still use the sessions remaining in your current paid month. If you would rather end early, unused sessions in that month are refunded proportionally: 3 unused sessions → $950, 2 unused sessions → $633.33, 1 unused session → $316.67. A session counts as used only once it has actually been completed.

The AI Skills Stack is sold separately and is not included with AI Concierge, so nothing is deducted from a Concierge refund for it. Any applicable late-cancellation or no-show fee remains separate.

Who do I contact about a payment or download problem?

Support for payment, download, file-access, and basic installation problems is included with your purchase.

Please contact us if you were charged twice, cannot access your download, or receive a corrupted file. Email hello@quickgainsai.com.

AI Help Agent

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An AI Help Agent for this website is on the way. It isn't live yet, so in the meantime browse the questions above or send an email below.

Something else?

If you didn't find your answer here, send me an email and I'll point you in the right direction.

If you need help accessing any part of this website, email hello@quickgainsai.com.