Terms & Conditions

1. Agreement to These Terms

These Terms & Conditions (“Terms”) govern applicable purchases of products and services from QuickGains Ai LLC (“QuickGains,” “we,” “us,” or “our”).

You agree to these Terms when you affirmatively accept them, including by checking a required acceptance box during checkout or booking, electronically accepting an applicable proposal or Statement of Work (“SOW”) that incorporates these Terms, or otherwise affirmatively agreeing to them.

You must be at least 18 years old and legally capable of entering into a binding agreement where you live.

If you purchase a product or service or accept these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization.

QuickGains products and services are designed primarily for business, professional, and entrepreneurial use. You do not need to own or operate a formally registered business to purchase them.

For purchases involving virtual sessions, checkout or booking will require affirmative acceptance of these Terms, including the mandatory recording and transcription requirements described in Section 16.

2. Geographic Availability

QuickGains services are available only to clients located in the United States unless QuickGains expressly agrees otherwise in writing.

This U.S.-only service limitation applies to services including:

• AI Skills Stack Setup & Consulting;
• Custom AI Skill for Your Business;
• AI Consulting;
• Comprehensive AI Assessment;
• AI Concierge; and
• Custom AI & Automation Implementation.

The AI Skills Stack digital product may be offered to purchasers outside the United States through supported checkout/payment arrangements.

Purchasing the AI Skills Stack from outside the United States does not make the purchaser eligible for QuickGains consulting, setup, assessment, Concierge, custom Skill, or implementation services.

Mandatory legal rights that cannot lawfully be waived remain applicable where required.

3. Offers and Scope of Work

QuickGains offers digital products and services that may include AI Skills, consulting, setup assistance, assessments, recurring Concierge services, custom AI Skills, and custom AI and automation implementation.

The applicable price, scope, inclusions, exclusions, and deliverables are shown on the applicable offer page, during checkout or booking, or in an accepted proposal or SOW.

The scope of a purchase is limited to what is expressly included in the applicable offer, order, proposal, or SOW.

For custom projects, the accepted proposal or SOW may describe:

• the specific work to be performed;
• deliverables;
• pricing;
• payment schedule;
• client responsibilities;
• expected timelines;
• project-specific limitations; and
• other agreed project terms.

If an accepted SOW expressly conflicts with these Terms regarding a project-specific matter, the SOW controls for that matter.

A purchase does not include unlimited revisions, additional workflows, integrations, development, maintenance, monitoring, support, or other work unless the applicable offer or SOW expressly states otherwise.

4. Payment

4.1 Standard One-Time Services

Unless otherwise agreed in writing, payment is due in full before the scheduled service or substantive work begins for standard one-time services, including:

• AI Skills Stack Setup & Consulting;
• Custom AI Skill for Your Business;
• AI Consulting; and
• Comprehensive AI Assessment.

4.2 AI Concierge

AI Concierge is billed at the beginning of each monthly billing period.

4.3 Custom AI & Automation Implementation

Payment terms for Custom AI & Automation Implementation, including deposits, milestone payments, or final payments, are established in the applicable proposal or SOW.

QuickGains is not required to begin or continue work when an amount that is due remains unpaid.

5. Taxes

Prices may be subject to sales tax, use tax, VAT, or other applicable taxes where required by law.

Any tax that QuickGains, a payment processor, or a Merchant of Record is legally required to collect may be added to or otherwise handled as part of the applicable transaction.

Nothing in these Terms represents that any particular QuickGains product or service is tax-exempt.

Where a Merchant of Record is used for a digital-product transaction, the Merchant of Record may be responsible for applicable transaction-tax calculation, collection, and remittance under its own obligations and procedures.

6. AI Skills Stack

6.1 Digital Product

The AI Skills Stack is a digital product sold separately from QuickGains services.

The purchase includes the version of the Stack made available to the purchaser at the time of purchase.

6.2 Refund Policy

Once access to the AI Skills Stack has been provided, the purchase is generally non-refundable.

Exceptions may include:

• duplicate charges;
• inability to access the purchased files that QuickGains cannot reasonably correct;
• corrupted or unusable files that QuickGains cannot replace;
• refunds required by applicable law; or
• refunds issued or required by the applicable payment provider or Merchant of Record.

A normal change of mind after digital access has been provided does not qualify for a refund.

Where required by applicable law, additional rights or digital-content consent procedures may apply.

6.3 License

Purchasing the AI Skills Stack gives the purchaser a license for the permitted uses described below. It does not transfer ownership of QuickGains’ underlying intellectual property.

A purchaser may use and adapt the Skills for the purchaser’s own business or professional activities.

If purchased for a company or organization, employees and internal team members may use and adapt the Skills for that organization’s internal business activities.

Purchasers may not, without prior written permission from QuickGains:

• resell the Stack;
• publicly distribute the Stack or its source files;
• sublicense it to unrelated third parties;
• repackage the Stack or its Skills for resale as another product; or
• represent QuickGains proprietary materials as their own commercial product.

6.4 Updates

The purchase does not include a promise of lifetime updates, lifetime additions, future Skills, or future functionality.

QuickGains may voluntarily provide improvements, updated files, additional Skills, or other additions at no charge.

Providing a voluntary update or addition does not create an obligation to provide future updates, additions, or ongoing product development.

6.5 Basic Product Support

Basic product support may include reasonable assistance with:

• accessing the download;
• missing or corrupted files; and
• basic installation questions.

The Stack purchase does not include personalized implementation, customization, custom Skill development, ongoing troubleshooting, or consulting.

Hands-on assistance may be purchased separately through services such as AI Skills Stack Setup & Consulting.

7. Appointment Cancellation, Rescheduling, Late Arrival, and No-Shows

QuickGains strongly encourages clients to provide at least 24 hours’ notice when canceling or rescheduling an appointment.

7.1 At Least 24 Hours’ Notice

When at least 24 hours’ notice is provided, an eligible appointment may be rescheduled without a cancellation fee.

If a qualifying prepaid one-time service is canceled completely rather than rescheduled, any refund otherwise due will be handled under the applicable refund provisions in these Terms.

7.2 First Late Cancellation

A cancellation made less than 24 hours before the scheduled appointment is a late cancellation.

As a one-time courtesy, QuickGains will waive the $100 late-cancellation fee for a client’s first late cancellation.

7.3 Later Late Cancellations

After the one-time courtesy has been used, each additional late cancellation is subject to a $100 fee.

7.4 No-Shows

A client is considered a no-show if the client has not joined the scheduled virtual session within 15 minutes of the scheduled start time and has not contacted QuickGains to cancel or reschedule.

A no-show is subject to a $100 fee beginning with the first no-show.

7.5 Late Arrival

If QuickGains allows a client who arrives late to continue with the session, the session normally ends at the originally scheduled ending time.

Client lateness does not automatically extend the appointment.

7.6 Rescheduling After a Chargeable Cancellation or No-Show

If the service is rescheduled, the original prepaid service amount remains applied to the service and the applicable $100 fee is charged separately.

7.7 Complete Cancellation

If the client completely cancels a prepaid service rather than rescheduling it, an applicable $100 cancellation or no-show fee may be deducted from the refund the client would otherwise receive.

7.8 Discretionary Waivers

QuickGains may waive a cancellation or no-show fee in an emergency or other unusual circumstance at its discretion.

A discretionary waiver does not obligate QuickGains to waive similar fees in the future.

8. Refunds for One-Time Services

8.1 AI Skills Stack Setup & Consulting

If canceled before the session is completed, any refund is subject to the cancellation and no-show rules above.

Once the included 60-minute session has been completed, the service is considered delivered and the service payment is non-refundable.

8.2 AI Consulting

Payment for consulting time actually completed is earned and non-refundable.

If a client prepays for consulting time and cancels unused time, QuickGains will refund the unused prepaid amount, subject to any applicable cancellation or no-show fee.

8.3 Custom AI Skill for Your Business — $699

The following cancellation framework applies:

Before the first virtual session:
The payment is refundable, subject to the cancellation and no-show rules.

After the first virtual session is completed but before analysis or build work begins:
QuickGains retains $350 for the completed session and refunds $349.

After analysis or build work begins but before the completed Skill is installed:
QuickGains retains the reasonable value attributable to work actually performed and refunds the remaining unearned prepaid amount.

After the agreed Custom AI Skill has been built and installed:
The service is considered delivered and no refund is due, subject to any non-waivable rights and the applicable in-scope defect correction provisions below.

8.4 Comprehensive AI Assessment — $999

Before discovery or substantive work begins:
The payment is refundable, subject to the cancellation and no-show rules.

After the initial discovery session is completed:
QuickGains retains $350 for the completed session.

After substantive analysis or roadmap work begins:
QuickGains retains the reasonable value attributable to work actually performed and refunds the remaining unearned prepaid amount.

After the completed assessment or roadmap has been delivered:
The service is considered delivered and no refund is due, subject to any non-waivable rights.

8.5 Payment-Processing Fees

QuickGains does not ordinarily deduct its own payment-processing expense from an approved customer refund amount.

9. AI Concierge

9.1 Monthly Service

AI Concierge currently costs $950 per month and is a month-to-month recurring service.

Each paid month includes three private 60-minute virtual sessions.

The AI Skills Stack is not included with AI Concierge and must be purchased separately if desired.

A client who separately owns the AI Skills Stack may use Concierge sessions for help choosing, configuring, adapting, installing, or using Skills where that assistance reasonably fits within the Concierge service.

Concierge may also include reasonable in-session assistance with prompts, templates, repeatable processes, AI tools, practical tool configuration, simpler build-with-you automations, troubleshooting, and related priorities.

Concierge does not include unlimited implementation, unlimited on-demand support, substantial off-session development, or large custom systems unless separately agreed and priced.

9.2 Automatic Renewal

AI Concierge renews month-to-month until canceled.

A client may cancel future renewal by emailing hello@quickgainsai.com. QuickGains may also make a self-service cancellation option available through the applicable billing platform.

9.3 Canceling Future Renewal Only

A client may cancel future renewal while continuing to use remaining sessions in the already-paid billing period.

Those sessions remain subject to scheduling availability and the no-rollover policy below.

9.4 Ending the Current Paid Month Early

A client may instead cancel future renewal and choose not to use the remaining sessions in the current paid month.

In that case, unused sessions are refunded proportionally as follows:

• 3 unused sessions: $950 refund
• 2 unused sessions: $633.33 refund
• 1 unused session: $316.67 refund
• 0 unused sessions: no refund

A session is considered used only when it has actually been completed.

Any applicable late-cancellation or no-show fee remains separately payable.

9.5 Normal Session Expiration

Unused Concierge sessions normally expire at the end of the applicable paid billing period and do not roll over.

9.6 QuickGains Scheduling Exception

If QuickGains cancels a session or cannot provide reasonable scheduling availability before the billing period ends, the affected session will carry into the following month rather than being refunded.

To qualify for this availability-based rollover, the client must:

• make a reasonable attempt to schedule the session at least 5 calendar days before the end of the current billing period; and
• be reasonably flexible among the appointment times QuickGains makes available.

Waiting until the final few days of the billing period does not create an automatic right to rollover.

9.7 Late Cancellations and No-Shows

The general $100 late-cancellation and no-show policy applies to Concierge appointments.

Payment of the applicable fee does not cause the Concierge session itself to be treated as used.

The session may be rescheduled within the applicable billing period, subject to availability and the normal rollover rules.

9.8 Failed Payments

If a Concierge renewal payment fails, the client has up to 7 calendar days to correct the payment.

QuickGains may pause Concierge services and sessions while the monthly payment remains unpaid.

If payment is successfully corrected, service resumes for the remainder of the existing billing period.

The failed-payment correction period does not extend the billing period or session-expiration date.

If the payment remains unpaid after the correction period, QuickGains may cancel the subscription.

QuickGains does not impose a separate late-payment penalty merely because the payment failed.

A session that cannot proceed because the applicable monthly payment was never successfully made does not itself trigger the $100 cancellation or no-show fee.

9.9 Future Price Changes

Any change to the existing Concierge subscription price applies only to a future billing period and is not imposed retroactively.

QuickGains will provide advance notice as required by applicable law.

Client-requested work that materially falls outside the existing Concierge scope may be separately quoted and charged after the client affirmatively agrees to the additional scope and price.

Such separately agreed additional work does not constitute a unilateral increase in the price of the existing Concierge service.

10. Custom Projects, Scope Changes, and SOWs

The agreed scope determines what is included in Custom AI Skill and Custom AI & Automation Implementation projects.

Reasonable refinements necessary to complete the agreed scope may be included where the applicable offer or SOW provides for them.

If a client requests work that materially changes or expands the original agreed scope, QuickGains may:

• decline the additional request;
• quote it as an additional service or add-on; or
• treat it as a separate project.

This includes material changes requested after QuickGains has already completed analysis, development, configuration, implementation, or other work under the original scope.

Completed work under the original agreed scope remains earned and billable even if the client later changes direction.

QuickGains will disclose the additional scope and price before performing separately billable expanded work.

For Custom AI & Automation Implementation, the applicable SOW may establish additional project-specific procedures for deposits, milestones, changes, cancellation, acceptance, and other project matters.

11. Custom AI & Automation Implementation Cancellation

The applicable SOW controls cancellation and refund terms when it provides specific terms.

If an SOW does not provide a different rule:

• the client may cancel the project before completion;
• QuickGains retains payment for work actually performed;
• approved, nonrecoverable third-party expenses already incurred remain the client’s responsibility;
• prepaid amounts attributable to work not performed are refunded; and
• completed or delivered project stages are not refundable.

QuickGains does not retain prepaid amounts for work that was never performed unless an accepted SOW expressly and lawfully provides otherwise.

12. Client Responsibilities

Clients agree to provide, as reasonably needed:

• accurate information;
• requested documents and materials;
• timely decisions and approvals;
• appropriate system or account access;
• feedback; and
• reasonable cooperation.

QuickGains may reasonably rely on information supplied by the client.

QuickGains is not responsible for delays, defects, or losses caused by materially inaccurate, incomplete, or misleading information supplied by the client.

Client-caused delays extend delivery schedules as reasonably necessary.

13. Client Inactivity

If a client stops responding or fails to provide required cooperation for 30 consecutive days, despite reasonable attempts by QuickGains to contact the client, QuickGains may pause or terminate the project.

If QuickGains terminates for client inactivity:

• QuickGains retains payment for work actually performed;
• approved nonrecoverable third-party costs remain payable; and
• prepaid amounts attributable to work not performed are refunded.

QuickGains is not required to reserve staff time, project capacity, or scheduling availability indefinitely for an inactive project.

If a client later asks to restart the project, resumption is subject to QuickGains’ then-current availability.

Any additional restart, review, reconfiguration, or rework costs must be agreed before the additional work begins.

14. Third-Party Accounts, Software, and Costs

Unless an offer or SOW expressly states otherwise, clients are responsible for third-party:

• software subscriptions;
• AI or API usage charges;
• hosting;
• licenses;
• applications;
• vendor charges; and
• similar costs.

Whenever practical, third-party accounts should be owned and paid for directly by the client.

QuickGains will not incur reimbursable third-party expenses on the client’s behalf without prior written or electronic approval.

Approval may be contained in:

• an accepted proposal or SOW;
• an email or other agreed electronic communication; or
• another documented authorization.

If QuickGains makes an approved purchase on the client’s behalf, the client is responsible for the actual approved cost unless another pricing arrangement was expressly agreed in advance.

Future vendor price increases, subscription charges, or usage costs remain the client’s responsibility.

Third-party products and services are subject to their providers’ own terms, policies, technical limitations, and availability.

15. System Access, Sensitive Information, and Backups

15.1 Authority to Grant Access

By providing QuickGains with access to an account, application, system, database, data set, or other resource, the client represents that the client has authority to grant that access.

The client authorizes QuickGains to access and make the agreed configurations or changes to those systems only as reasonably necessary to perform the agreed scope of work.

The client remains responsible for obtaining any internal authorization required from its employer, organization, system owner, administrator, or other authorized party.

15.2 Access Practices

Clients should provide only the access reasonably necessary for QuickGains to perform the agreed work.

Where practical, delegated, role-based, or limited access should be used instead of sharing master credentials.

Clients remain responsible for ownership and administration of their business accounts and systems.

15.3 Sensitive and Regulated Information

Clients must not provide QuickGains with highly sensitive or regulated information unless QuickGains has expressly agreed in writing to receive or handle it.

Examples include:

• protected health information;
• Social Security numbers;
• complete payment-card information;
• bank-account credentials;
• government identification numbers; and
• similarly sensitive regulated information.

Clients represent that they have the right to provide the information, materials, and access they make available to QuickGains.

15.4 Backups

Clients are responsible for maintaining appropriate backups and recovery protections for their systems and data.

QuickGains may require confirmation that appropriate backups or recovery options exist before making material or higher-risk system changes.

Where reasonably practical, QuickGains may use available version history, testing environments, rollback functionality, sandbox environments, or similar safeguards.

16. Recording and Transcription of Virtual Sessions

Recording and transcription are mandatory conditions of QuickGains virtual client services.

Virtual sessions will be recorded and transcribed.

The purchaser must affirmatively agree to the recording and transcription requirement as part of accepting these Terms for a virtual-session service.

Recordings and transcripts may be used by QuickGains to:

• plan and perform the client’s project;
• document project requirements;
• preserve decisions, instructions, and workflow information discussed during sessions;
• provide customer service;
• improve QuickGains’ internal processes and service delivery; and
• maintain appropriate internal business records.

A client purchasing on behalf of a company is responsible for informing employees, contractors, and other representatives who may participate in sessions that recording and transcription are mandatory.

Each actual participant must also consent before participating in a recorded or transcribed session.

QuickGains may use Google Meet, Fathom, or other meeting, recording, or transcription tools to provide participant-level notice and capture acknowledgment or consent.

A person who does not consent may not participate in the recorded session.

This section does not authorize QuickGains to publicly publish identifiable session recordings or use identifiable recordings as advertising or testimonials.

Additional information about the storage, retention, security, processing, service providers, and deletion of recordings, transcripts, and personal information will be addressed in the applicable Privacy Policy.

17. Confidentiality

QuickGains and the client will each use reasonable care to protect non-public confidential information received from the other party and will use that information only as reasonably necessary for the engagement or as otherwise permitted by these Terms.

Confidential information does not include information that:

• is or becomes publicly available without breach of an obligation;
• was already lawfully known by the receiving party;
• is lawfully received from another source without a confidentiality obligation;
• is independently developed without use of the other party’s confidential information; or
• must be disclosed by law or valid legal process.

QuickGains may disclose information to service providers or contractors reasonably necessary to perform the engagement, subject to appropriate confidentiality, privacy, security, or legal requirements.

Recordings and transcripts remain subject to these confidentiality principles.

The confidentiality obligations in this section continue after the applicable engagement ends for as long as the information remains confidential or non-public, subject to applicable law.

18. De-Identified Client Examples, Results, and Feedback

18.1 De-Identified Project Information

QuickGains may use genuinely de-identified, non-confidential information about client projects for educational or marketing purposes.

This may include general descriptions of:

• a business problem;
• the type of solution developed;
• time saved;
• reported cost savings;
• reported workflow or productivity improvements;
• reported sales or business improvements; and
• other documented or reported project results.

QuickGains will not knowingly include information that reasonably identifies the client, business, employees, or other confidential parties when relying on this permission.

18.2 Written Client Communications in Organic Social Media

The client grants QuickGains a limited, non-exclusive permission to reproduce and display genuine, de-identified excerpts or screenshots of written client communications in organic social-media or similar educational/marketing content without obtaining separate approval for each use.

The client retains ownership of the client’s original communication.

Before publication, QuickGains will remove identifying and confidential information, including where applicable:

• personal names;
• company names;
• usernames or handles;
• profile photos or avatars;
• email addresses;
• phone numbers;
• logos; and
• other information that could reasonably identify the client or business.

QuickGains may crop or lightly edit an excerpt for length, formatting, or clarity but will not materially alter or misrepresent the client’s meaning.

QuickGains will retain the underlying communication from which an excerpt was taken.

18.3 Client-Reported Results

A client who voluntarily provides feedback, testimonials, savings figures, performance results, or similar information represents that the information reflects the client’s genuine experience and is truthful to the best of the client’s knowledge.

QuickGains remains responsible for presenting any testimonial or marketing claim in a truthful and non-misleading manner as required by applicable law.

18.4 Formal or Identifiable Testimonials

QuickGains will request separate explicit permission before using:

• a client’s name;
• a business name or logo;
• an identifiable testimonial;
• a recognizable photo or video;
• an identifiable recording;
• a formal website testimonial;
• a testimonial in paid advertising; or
• a formal identifiable case study.

18.5 Honest Reviews

Nothing in these Terms prohibits, restricts, or penalizes a client for providing an honest review or expressing an honest opinion about QuickGains products or services.

19. Intellectual Property

19.1 Client Materials

Clients retain their ownership rights in the business information, data, documents, branding, content, and other materials they provide to QuickGains.

19.2 QuickGains Background and Reusable Materials

QuickGains retains ownership of its pre-existing and reusable:

• AI Skills;
• prompts;
• templates;
• frameworks;
• methods;
• processes;
• checklists;
• reusable automation logic;
• reusable code or components;
• assessment methodologies;
• internal systems; and
• general knowledge and know-how.

19.3 Custom AI Skills

After full payment, the client receives a perpetual right or license to use and modify the completed client-specific Custom AI Skill for the client’s own business or professional purposes.

That right does not transfer ownership of QuickGains’ underlying reusable, background, or pre-existing materials.

19.4 Custom AI & Automation Implementation

Unless an SOW expressly provides otherwise, after full payment the client receives a perpetual right or license to use and modify the client-specific project deliverables for the client’s own business purposes.

QuickGains retains its pre-existing and reusable intellectual property, methods, components, and general know-how.

Third-party materials remain subject to their applicable licenses and terms.

19.5 Consulting and Assessment Deliverables

Clients may permanently use, copy, and modify client-specific notes, recommendations, roadmaps, and similar deliverables provided through Consulting, Setup & Consulting, or the Comprehensive AI Assessment for their own business or professional purposes.

QuickGains retains ownership of the underlying reusable frameworks, templates, processes, methodologies, and know-how used to create those deliverables.

Nothing prevents QuickGains from using its general experience, methods, or knowledge for other clients, provided QuickGains does not disclose the client’s confidential information.

20. Delivery, Review Period, and Post-Delivery Support

Where an engagement includes a custom deliverable, the client has 7 calendar days after delivery to report in writing a material defect or omission showing that the deliverable does not conform to the agreed scope.

Written notice may be provided by email or another agreed electronic communication method.

QuickGains will reasonably correct genuine in-scope defects or omissions reported during that review period.

The review period does not include:

• new features;
• additional workflows;
• changed business requirements;
• a new design direction;
• new integrations;
• material changes in scope; or
• changes caused by third-party platforms after delivery.

If no material in-scope defect is reported in writing during the review period, the applicable project is considered accepted and administratively complete, subject to rights that cannot legally be waived.

Unless expressly included in an offer or SOW, the original project price does not include ongoing:

• maintenance;
• monitoring;
• troubleshooting;
• updates;
• future platform-change fixes;
• modifications; or
• post-completion support.

If a third-party service, API, AI model, application, or platform later changes and the delivered solution needs modification, that work may be quoted separately.

If QuickGains voluntarily assists with a minor matter at no charge, that courtesy does not create a continuing support obligation.

21. AI and Technology Limitations

QuickGains does not guarantee any specific:

• revenue;
• profit;
• sales increase;
• cost savings;
• productivity increase;
• lead volume;
• time savings; or
• other business result.

Client examples, testimonials, case studies, and reported results describe individual experiences and do not guarantee that another client will achieve the same or similar results.

AI-generated output can be inaccurate, incomplete, inconsistent, outdated, or otherwise unsuitable for a particular use.

Clients are responsible for reviewing important AI-generated outputs before relying on, publishing, sending, implementing, or otherwise using them.

Third-party AI tools, APIs, software, and platforms may change their:

• models;
• behavior;
• features;
• pricing;
• interfaces;
• terms;
• availability; or
• technical requirements.

QuickGains does not control those third parties and does not guarantee that a third-party service will continue functioning exactly as it did when a project was completed.

Nothing in this section relieves QuickGains of its responsibility to perform the work it expressly agreed to perform competently and within the agreed scope.

22. Client Legal and Regulatory Responsibility

QuickGains provides AI consulting, education, configuration, and implementation services.

QuickGains does not provide legal, regulatory, tax, cybersecurity, or other licensed professional advice unless expressly stated otherwise.

Clients are responsible for determining the laws, regulations, industry requirements, notices, consents, licenses, approvals, internal policies, and other obligations that apply to:

• their business;
• their industry;
• their employees;
• their customers;
• their data;
• their AI use;
• their automations; and
• the ways in which they use delivered QuickGains work.

QuickGains does not guarantee that a tool, workflow, automation, Skill, recommendation, or implementation complies with every law or regulation applicable to a particular client.

Clients are responsible for obtaining appropriate legal, compliance, tax, cybersecurity, or other professional review when needed.

QuickGains is not responsible for monitoring future changes in laws or regulations on the client’s behalf unless separately engaged to perform a lawful service within QuickGains’ capabilities.

Nothing in this section transfers, waives, or disclaims any legal obligation that applicable law imposes directly on QuickGains Ai LLC.

At launch, QuickGains does not accept work involving protected health information or HIPAA-regulated work unless QuickGains expressly agrees otherwise after appropriate review.

QuickGains also does not accept projects in which AI is intended to make or materially determine regulated eligibility decisions involving:

• employment;
• credit;
• housing; or
• insurance.

QuickGains may work with businesses operating in those industries on ordinary, non-regulated workflows that do not involve those excluded decisions.

23. QuickGains’ Right to Decline, Pause, or Terminate Work

QuickGains may decline, pause, or terminate a service or engagement when reasonably necessary because of circumstances including:

• nonpayment;
• abusive, threatening, harassing, or seriously inappropriate conduct;
• unlawful or fraudulent requests;
• material security or privacy concerns;
• requests involving excluded or regulated work;
• material violation of these Terms or an SOW;
• repeated failure to provide necessary cooperation;
• material expansion beyond agreed scope; or
• technical or practical infeasibility discovered during the engagement.

QuickGains may also decline or terminate an engagement when, in QuickGains’ reasonable business judgment, the engagement is simply not a suitable fit, subject to applicable law.

When QuickGains terminates an engagement:

• QuickGains may retain payment for work actually performed;
• approved nonrecoverable third-party expenses remain payable;
• prepaid amounts attributable to work not performed are refunded; and
• QuickGains may voluntarily issue a larger or full refund when it considers that appropriate.

Where immediate suspension is reasonably necessary for legal, security, safety, fraud, or similar concerns, QuickGains may stop work immediately while the matter is addressed.

24. Refund Processing

Once QuickGains has approved a refund and the final refund amount has been determined, QuickGains will initiate the refund within 5 business days.

The customer’s bank, card issuer, payment processor, or Merchant of Record may require additional time to post the refund.

QuickGains is not responsible for processing delays occurring after the refund has been properly initiated.

QuickGains does not ordinarily deduct its payment-processing expense from the approved customer refund amount.

25. Chargebacks and Payment Disputes

Clients are encouraged to contact QuickGains first when they believe there is a billing or service problem so QuickGains has an opportunity to resolve it.

Nothing in these Terms eliminates any legitimate dispute rights provided by applicable law or the applicable payment provider.

If a payment is formally disputed or charged back, subject to the procedures of the applicable payment processor or Merchant of Record:

• QuickGains may pause remaining undelivered work or sessions associated with that payment;
• QuickGains may provide truthful evidence concerning the transaction, including accepted Terms, orders, invoices, SOWs, attendance records, communications, and delivery records;
• QuickGains will not impose a separate chargeback penalty merely because a dispute was filed;
• QuickGains will not issue a duplicative refund while the same payment is already being handled through the dispute process; and
• a client is not entitled to receive both a successful chargeback and an additional refund for the same amount.

QuickGains may decline future business from a customer who engages in fraudulent or abusive payment disputes.

26. Limitation of Liability

To the maximum extent permitted by applicable law, QuickGains Ai LLC’s aggregate liability arising from the specific product, service, or engagement giving rise to a claim will not exceed the amount actually paid to QuickGains for that specific product, service, or engagement.

To the maximum extent permitted by applicable law, QuickGains will not be liable for indirect, incidental, special, consequential, or similar damages, including losses arising from:

• lost profits;
• lost revenue;
• lost business opportunities;
• third-party outages or platform changes;
• materially inaccurate information supplied by the client;
• failure to review important AI-generated output;
• the client’s unlawful or noncompliant use of a delivered solution; or
• the client’s failure to obtain legal, compliance, cybersecurity, tax, or other professional review applicable to the client’s circumstances.

These limitations do not apply to the extent applicable law prohibits a particular limitation or exclusion.

27. Governing Law and Venue

These Terms and applicable QuickGains engagements are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except to the extent mandatory applicable law requires otherwise.

To the extent legally permitted, any court proceeding arising from these Terms or a QuickGains engagement will be brought in an appropriate state or federal court located in Cook County, Illinois.

These Minimal Launch Terms do not require mandatory arbitration and do not contain a class-action waiver.

For purchasers outside the United States, nothing in these Terms is intended to remove mandatory consumer rights or protections that applicable law does not permit the parties to waive.

28. Changes to These Terms and Future Pricing

QuickGains may update these Terms from time to time.

Changes apply prospectively and do not retroactively rewrite completed transactions or work already governed by an earlier accepted version, except where the parties expressly agree or applicable law requires otherwise.

Material changes affecting an active recurring service will be communicated as required by applicable law.

For any future QuickGains contract with an initial term of 12 months or longer, QuickGains’ policy is to provide at least 30 days’ advance notice before a QuickGains-initiated price increase takes effect for a future period.

For month-to-month services such as AI Concierge, QuickGains will provide advance notice of a QuickGains-initiated price change as required by applicable law, and the change will apply only to a future billing period.

Client-requested additional or expanded work that is separately quoted and accepted is not treated as a unilateral price increase to the existing service.

Where required by applicable law, QuickGains will obtain any additional consent required for a material change.

QuickGains may maintain a record of the version of the Terms accepted with an applicable purchase, booking, or agreement.

29. General Terms

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.

If QuickGains chooses not to enforce a provision in one situation, that does not automatically waive the right to enforce that provision later.

Headings are provided for organization and convenience.

Where permitted by applicable law, electronic acceptance of these Terms constitutes acceptance of the agreement.

The applicable offer description, accepted proposal or SOW, and these Terms together form the agreement governing the applicable purchase or service.

Where a specific accepted SOW expressly conflicts with these Terms regarding a project-specific matter, the SOW controls that matter.

30. Contact

Questions regarding these Terms or legal matters may be sent to legal@quickgainsai.com. Questions regarding billing, cancellation, refunds, or customer support may be sent to hello@quickgainsai.com.